Knowledge Base

What counts as a phone conversion? Any time someone finds your website in organic search results on Google, Yahoo, Bing, AOL or any other search engine, and then calls the property, this counts as a phone conversion.

What's Advanced Call Tracking? Your Respage SEO service includes Advanced Call Tracking. This requires a short snippet of JavaScript code be added to your website in order for it to work. When someone clicks on your website after finding you in organic search results, the phone number on the site will dynamically update, allowing us to track the source of the call as "organic." Advanced Call Tracking allows you to see the numbers, location, call duration and more of the people that have called your property after finding your site in organic search results. This is advantageous if trying to track your leases back to the lead source.

What are "Unique Phone Conversions?" This means that this is the first time the caller has called the property since we've been tracking phone conversions for you.

I have SEO services with Respage. How do I see the phone conversions & Advanced Call Tracking for my property? Your monthly SEO reports will include your phone conversion data and detailed information about these calls. You will see phone conversions as "total phone conversions" in your SEO reports. The following pages will include detailed information about each phone call. 

My site doesn't have any phone conversions. Why? It is possible that either we have not gained access to your site, or your site is unable to support the JavaScript code necessary in order to track conversions. Please reach out to your Account Manager or support@respage.com for more information.